Returns & Exchanges
At Henderson Garden Supply, we want your outdoor space to flourish. If you are not completely satisfied with your purchase, you may return most items in their original condition within 30 days of delivery.
Return Process
- 1.Initiate Your Request
Visit our online returns portal with your order number and email address to select the items you wish to return and receive a return authorization.
- 2.Pack Your Items
Carefully place the unused items in their original packaging, ensuring all tools, accessories, and manuals are included to prevent damage during transit.
- 3.Label and Ship
Affix the provided prepaid shipping label to your package and drop it off at any authorized carrier location or schedule a pickup for larger garden equipment.
- 4.Receive Your Refund
Once our warehouse inspects the returned goods, we will process your refund to the original payment method within 5-7 business days.
